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By: Sonja Berg Hults the Tech Fairy Godmother Have you ever called a bank, insurance company, doctor’s office or customer-service department only to hear the dreaded words, “Your call is important to us”? Thirty minutes and fourteen repeats of the same hold music later, you may begin to question exactly how important your call really is. Here comes the Tech Fairy Godmother with a little practical magic: your iPhone may be able to wait on hold for you. What Is Hold Assist? Hol

Nonprofits are built on trust. We trust our volunteers, our board members, our donors and the community partners who help us carry out our mission. Unfortunately, scammers know that. They also know that nonprofit leaders are busy, volunteers may use personal email accounts and financial decisions are often made quickly between meetings. That makes nonprofit organizations attractive targets for phishing emails and other online scams. A fraudulent email may look as though it ca

Adopt a School and Help Kindness Take Root What if every women’s club adopted one local school and helped make kindness part of its culture? As students return to the classroom, families are purchasing pencils, notebooks and backpacks. But one of the most important school supplies cannot be found in a store. It is kindness. A child may arrive with a brand-new backpack while quietly wondering: Will anyone sit with me? Will I make a friend? Will I feel safe? Will I belong? Our

Making your days shorter and your job easier. I have spent years watching extraordinary nonprofit leaders do meaningful work with limited time, limited money, and technology that seems determined to make everything more complicated. You know the scene. You sit down to create one simple flyer, and two hours later you are arguing with a text box. You need to collect donations, but the payment fees keep eating into the money you worked so hard to raise. You hear that artificial